Start a new thread

1 to 20 of 26 replies

Doghouse Riley

On my way home from golf yesterday afternoon,  I had a puncture, caught something sharp in the gutter  as I was pulling up at a pillar box to post a letter.

I could see at once I'd need a  new tyre. I considered calling out the LV emergency service, but didn't want to hang around waiting for them in case my wife needed something, I don't like to leave her for too long.  So I changed it myself.

Took about ten minutes or so. Luckily it was the nearside front, so I could do it from the pavement as it was a busy main road.

Didn't think much about it, as although  with 4X4s the wheels and tyres are heavy, but I didn't even have a problem lifting the faulty one back up, supporting the weight whilst I lined  up the holes in the wheel with  the studs of its carrier on the back door, which can be a  bit tricky as it's hard to see what you are doing.

I would have put it in the boot, but it was full, with my electric golf trolley and big tour bag and I wasn't sure I could get a replacement the same day, so it'd have to come out again, if I couldn't.

Drove down to Quick-Fit and got them to replace the tyre, negotiated the price for a new Goodyear down from £135 to £95 including  fitting and balancing. They did a good job swopping the repaired one for the spare I'd put on the front.

It only took about twenty minutes.

Whilst I was waiting I was chatting to the manager when the phone went. He had it on speaker. The voice on the other end of  the phone was obviously a youngish person.

"How much will you charge to rotate the wheels on my car?"

(some people like to swop the fronts with the rear ones to even out tyre wear, it's not always recommended on some cars).

"Sorry, sir we don't offer that sort of service."

Then can you give me the phone number of a place which will?" (said indignantly)

"Sorry sir, I don't know any tyre fitting firm that will do that for you."

"Why not? I can hardly be expected to change them round myself!"

The phone was slammed down at the other end.

If I felt mine needed doing, I'd have no bother doing it myself, it's not that difficult and could hardly be called a job where much of an effort is needed.

I'm nearer 80 than 70.

hogweed

But surely you would need 2 jacks and most folk only have the one in the car.?? Otherwise you would need to use the spare in order to swap the tires round and some cars these days don't come with a spare. Just a thought!

Dovefromabove

Apart from the possibility of the driver being disabled, not everybody has a driveway where that sort of job can be done away from traffic. Not the sort of thing to be doing on the street. 

Most garages I know are happy to do that job as part of a service or at a simple hourly rate. 

Just because one person finds something simple it doesn't follow that someone who has difficulty in doing it is in some way inferior. 

Sometimes being pleased with having achieved something can come across as dangerously close to bragging and I'm sure that's not what's intended. 

I suppose the difference is that most people on this Forum are only 27 so wouldn't be expected to have the expertise of someone approaching 80.  Amazing (oops !! ) but true.  Also helps within small communities to keep their local garage in business - you never know when you may REALLY need them.

Took my car last summer to an excellent small local company at Louth , Lincolnshire .

Two top-brand new tyres ; swopped very partly worn fronts to rear ; new valves , balancing , fully fitted and even included a cup of coffee whilst I waited (15mins max).

All this for £120-00 inc VAT ; that's what I call good service . Needless to say they have a very good turnover and a brilliant customer back-up .

Advertisement

Doghouse Riley
Dovefromabove says:

Apart from the possibility of the driver being disabled, not everybody has a driveway where that sort of job can be done away from traffic. Not the sort of thing to be doing on the street. 

Most garages I know are happy to do that job as part of a service or at a simple hourly rate. 

Just because one person finds something simple it doesn't follow that someone who has difficulty in doing it is in some way inferior. 

Sometimes being pleased with having achieved something can come across as dangerously close to bragging and I'm sure that's not what's intended. 

See original post

 Oh dear!

"Dangerously close to bragging?"

You're really making me smile, no need for those sort of comments, better to scroll down.

My point was an observation that we have generations who expect things to be done for them and don't think of doing it themselves.

Some can find all sorts of excuses for the  person on the phone. Why suggest he was disabled? He obviously wasn't or would have said so.It was his arrogant attitude that made me mention it.

As if the task was something that only a garage could do.

If the guy was going to buy a tyre, it would have been different, as it was when I purchased just one.

Last edited: 09 January 2018 17:53:52

Dovefromabove

I've worked for many years with disabled and less abled people ... why should they tell someone on the phone that they're disabled when asking if they can perform a service for which they're willing to pay?

Deary deary me 

Last edited: 09 January 2018 18:31:39

Doghouse Riley
Dovefromabove says:

I've worked for many years with disabled and less abled people ... why should they tell someone on the phone that they're disabled when asking if they can perform a service for which they're willing to pay?

Deary deary me 

Last edited: 09 January 2018 18:31:39

See original post

 

Is  being supercilious, really necessary?

Save me the sarcastic smiley.

Deary, deary, you too.

pansyface

THE ORIGINS OF COMMERCE LIE IN ONE PERSON’S RELUCTANCE OR INABILITY TO PERFORM A TASK WHICH THEY ARE PREPARED TO PAY ANOTHER PERSON TO CARRY OUT ON THEIR BEHALF.

I CAN’T DRIVE SO I PAY ANOTHER PERSON TO BE A TAXI DRIVER OR A BUS DRIVER OR A TRAIN DRIVER. IF EVERYONE COULD DO EVERY JOB WITH EQUAL EASE, COMMERCE WOULD COLLAPSE.

NOTE. I SAY “I CAN’T DRIVE” YET I PASSED MY TEST IN 1973. AM I LEGALLY DISQUALIFIED AND BANNED? TEMPORARILY DRUNK? NOW TOO BLIND TO BE SAFE? TOO POOR TO OWN A CAR? TOO NERVOUS AFTER AN ACCIDENT? ALL OF THE ABOVE?

scroggin

Rather than " brushing off" the caller, maybe the manager should have had the courtesy to recommend a smaller more ' client' based outfit. 

My father was a motor mechanic for most of his working life, always working at smaller independent garages. They recognised the value of customer service and often would fit in jobs like this, for little or no money, as they knew long term it could lead to future business.  

Not everybody feels comfortable changing a wheel, let alone a full set, I don't see that as any kind of ' inadequacy'.

Doghouse Riley
scroggin says:

Rather than " brushing off" the caller, maybe the manager should have had the courtesy to recommend a smaller more ' client' based outfit. 

My father was a motor mechanic for most of his working life, always working at smaller independent garages. They recognised the value of customer service and often would fit in jobs like this, for little or no money, as they knew long term it could lead to future business.  

Not everybody feels comfortable changing a wheel, let alone a full set, I don't see that as any kind of ' inadequacy'.

See original post

 

Whatever.

As I said, the manager didn't know of anyone who swapped wheels around other than during a service.

Common sense would have told you if the guy was that concerned about his wheels he could have had it done when he  had his car serviced either last time or next time. They'd have done  it as part of the service, as would Quick-Fit.

Mike Allen

Living in London, well close to Kent.  There are so many tyre dealers around.  I use a small unit called Set Tyres.  They have your details on the computer, so you drive in and you are greeted.  Hello Mr Allen, what can we do for you?

Hi my car is due an MOT, can you check the tyres pleas, and if you think they need swapping around.  I have in the past found them tto be "TOPS".  Ok the odd tyre needs replacing but everything else is gratis. 

Regarding the drivers age etc.  I am over 27, close to 80.  I am now registered disabled.  For any driver if calling for help, especially from the AA or RAC.  Mention you are disabled or a woman alone, and you get first class treatment.

Doghouse Riley
Mike Allen says:

Living in London, well close to Kent.  There are so many tyre dealers around.  I use a small unit called Set Tyres.  They have your details on the computer, so you drive in and you are greeted.  Hello Mr Allen, what can we do for you?

Hi my car is due an MOT, can you check the tyres pleas, and if you think they need swapping around.  I have in the past found them tto be "TOPS".  Ok the odd tyre needs replacing but everything else is gratis. 

Regarding the drivers age etc.  I am over 27, close to 80.  I am now registered disabled.  For any driver if calling for help, especially from the AA or RAC.  Mention you are disabled or a woman alone, and you get first class treatment.

See original post

 Quite!

If the guy had asked for something similar he'd had got the same service from Quick-Fit. But they aren't in the business of just swopping tyres around, for someone who is not a regular customer. I've had a few  tyre changes by Quick-Fit. They have your name on their computer. I had a new set two years ago.

I say this with the greatest possible love and respect, and as the mother of a very disabled child, what we have here is what is known on the internet as "dogpiling" I know people won't have meant this to happen, it's a forum phenomena that just tends to happen on it's own.

It's when when somone has a unpopular opinion and then everyone else on a forum all jumps in,  9/10 the original poster defends themselves, which makes other people more determined to "win", it all gets really ugly and the original person ends up completely miserable.  

OK in some cases it's justified, but in this instance it's such a tiny thing and personally I'm more concerned with somone who's nearly 80 being made really sad by a nice safe forum about plants than anyone being offended by a perceived slight. 

Doghouse Riley
Learnincurve says:

I say this with the greatest possible love and respect, and as the mother of a very disabled child, what we have here is what is known on the internet as "dogpiling" I know people won't have meant this to happen, it's a forum phenomena that just tends to happen on it's own.

It's when when someone has a unpopular opinion and then everyone else on a forum all jumps in,  9/10 the original poster defends themselves, which makes other people more determined to "win", it all gets really ugly and the original person ends up completely miserable.  

OK in some cases it's justified, but in this instance it's such a tiny thing and personally I'm more concerned with somone who's nearly 80 being made really sad by a nice safe forum about plants than anyone being offended by a perceived slight. 

See original post

 Thanks for the support, but it's water off a duck's back to me.

This is like any  forum, where people can hide behind their anonymity, when they want to be really offensive, but I've not experienced any of that here. Though some responses, I consider unnecessary and don't really add much to a thread.

However, there are some on forums who indulge in attempted  "points scoring," responses  for reasons best known to themselves.

I'm not impressed by smilies which some add, as an attempt to excuse  the  message they post which  at face value would be considered sarcastic.

Advertisement

Isn't that rather harsh DHR ?

Regular posters are aware of your dislike for the use of any emojis and have learned not to use them when responding to your posts.

I think the emojis ( stupid word I admit ) are used not as an excuse by posters but more to get their meaning/sentiments across if the comment could be taken in more than one way.  I don't think they are meant to impress or otherwise .  If we choose to talk to each other by the written word only, any "help" to enforce the meaning is not to be sniffed at. Our language is complex and It is very easy to misconstrue a statement made in bald type - in the majority of cases you don't know the person and neither can you see their face so you have no real idea - using the aids the Inet offers is surely helpful to most of us. I presume that is why they exist.

Just my opinion of course - I'm not out to impress anyone. - better things to do especially as it promises to be sunny again tomorrow         

Doghouse Riley
philippa smith2 says:

Isn't that rather harsh DHR ?

Regular posters are aware of your dislike for the use of any emojis and have learned not to use them when responding to your posts.

I think the emojis ( stupid word I admit ) are used not as an excuse by posters but more to get their meaning/sentiments across if the comment could be taken in more than one way.  I don't think they are meant to impress or otherwise .  If we choose to talk to each other by the written word only, any "help" to enforce the meaning is not to be sniffed at. Our language is complex and It is very easy to misconstrue a statement made in bald type - in the majority of cases you don't know the person and neither can you see their face so you have no real idea - using the aids the Inet offers is surely helpful to most of us. I presume that is why they exist.

Just my opinion of course - I'm not out to impress anyone. - better things to do especially as it promises to be sunny again tomorrow         

See original post

 I understand what your saying, but I'm of the opinion as I said,  that sometimes smilies are used to deflect criticism. Far better not to post anything that could be misconstrued.

As I may have said before. smilies didn't exist in literature, it is possible to understand if someone is  being humorous  or serious by what they write. Why shouldn't it be the same on a message board? We aren't using "txt spk."

I didn't appreciate the "Deary, deary me," smiley or no smiley.

Anyway, enough said, it's water under the bridge now.

Last edited: 10 January 2018 16:52:49

Oh DHR........smilies may not have existed in "literature" but neither did our rather weird way of communicating with each other these days.

Still, as you say Water under the Bridge - don't know about you but plenty of water here and no bridge. I'm celebrating one dry day- maybe another one tomorrow if my luck holds.

Dovefromabove
Doghouse Riley says:
 

I didn't appreciate the "Deary, deary me," smiley or no smiley.

 Combined with the particular smiley I chose which indicates 'I don't know' I used the phrase to indicate that I didn't know  what else to say in response to your comments.  I was flummoxed. 

It just goes to prove that language is a slippery thing ... as I had said, I was sure you didn't intend to sound as if you were bragging but that was how it could be taken.... you apparently mistakenly read my comment as an assertion that you were indeed bragging.

As you say ... all water under the bridge.  

Doghouse Riley
Dovefromabove says:
Doghouse Riley says:
 

I didn't appreciate the "Deary, deary me," smiley or no smiley.

 Combined with the particular smiley I chose which indicates 'I don't know' I used the phrase to indicate that I didn't know  what else to say in response to your comments.  I was flummoxed. 

It just goes to prove that language is a slippery thing ... as I had said, I was sure you didn't intend to sound as if you were bragging but that was how it could be taken.... you apparently mistakenly read my comment as an assertion that you were indeed bragging.

As you say ... all water under the bridge.  

See original post

 

In which case you should have said nothing.

There was no obligation to say anything at all, it was your choice to post what you did.

I'm not expecting an apology, but I'm still not impressed.